Ebook The Definitive Executive Assistant and Managerial Handbook: A Professional Guide to Leadership for all PAs, Senior Secretaries, Office Mana
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The Definitive Executive Assistant and Managerial Handbook: A Professional Guide to Leadership for all PAs, Senior Secretaries, Office Mana
Ebook The Definitive Executive Assistant and Managerial Handbook: A Professional Guide to Leadership for all PAs, Senior Secretaries, Office Mana
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The role of the executive assistant has evolved to include taking on more managerial duties, project work and supervisory roles. Sue France, former Times Cr�me PA of the Year, provides best practice advice on meeting the demands of the 21st century administrative professional's role. The Definitive Executive Assistant and Managerial Handbook places�special emphasis on personal leadership development, offers a rage of free downloadable online resources and covers how to:
-build and manage a productive team
-negotiate with style
-manage projects confidently
-recruit and induct other Assistants�into a team
-conduct�a coaching session
-detect and resolve demotivation�
-use NLP�and emotional intelligence every day
-successfully communicate with a range of different personalities
With helpful tips from award winning assistants and industry experts, this book is the ultimate guide for�ambitious assistants who want to improve their skills to advance their career.
- Sales Rank: #353736 in Books
- Published on: 2012-12-28
- Original language: English
- Number of items: 1
- Dimensions: 9.00" h x .53" w x 6.00" l, .91 pounds
- Binding: Paperback
- 264 pages
Review
Executive assistants, senior secretaries, office managers, team leaders, supervisors, mentors and coaches
"Sue France understands that in a 'post-recession' corporate world, an assistant's leadership skills have never been so important to the success of both the businesses that they serve and their careers." --Lucy Brazier, Editor, Executive Secretary Magazine
"[A] useful learning aid and reference tool for personal assistants and other business administrators." --getAbstract
About the Author
Sue France has over 30 years of experience as a secretary and personal assistant. She is the UK National Training & Development Officer for European Management Assistants (EUMA). She presents at PA conferences throughout the world, and is also involved in training and coaching PAs and secretaries.
Most helpful customer reviews
8 of 8 people found the following review helpful.
Great Resource for Assistants and Execs!
By Susan Kruger, M.Ed.-SOAR Study Skills
I am an entrepreneur/CEO, just hiring my first executive/personal assistant. To be honest, I'm a little uncomfortable with this process. I'm used to "doing for myself" and am not fully sure what to expect.
I bought this and a few other "handbooks" to help me learn more about reasonable expectations for this position. This book -along with the author's companion handbook The Definitive Personal Assistant & Secretarial Handbook: A best practice guide for all secretaries, PAs, office managers and executive assistants- are the best! Other handbooks are really reference tools for tasks such as: how to book travel, convert currency, or use MS Office. My assistant can search for those tips online and get much more current information in the process. So, I returned the other books, keeping only the two written by Ms. France.
This book addresses important elements that I would have had to figure out as I go, such as acknowledging and mindfully developing the leadership roles associated with an exec asst. position. Already, I feel that learning curve has been cut in half! There are many more tactical tips for the execution of this role included, as well. I am using these books as communication/training tools for my new assistant and find them very useful!
Of all of the resources I evaluated and/or purchased, Ms. France's books are the most relevant and practical for the needs of *today's* assistants and execs.
1 of 1 people found the following review helpful.
A book for Executive Assistants that want to make a difference
By julia marina do nascimento m da graca schmidt
I recommend this book because it has been inspiring me in my career as Executive Assistant. It was the first book dedicated to Executive Assistants that I read. It made me see my work as a profession and myself as a leader. The amount of information in each chapter is well balanced, linking theory with practical tips and resources.
For those willing to learn about Project Management, the book gives an overall understanding of the subject. In addition, it positions very well the assistant’s role in the process. Sue wrote:
“Project management is a key component of what assistants do for their organizations and in their personal lives too.”
You can read the chapters according to your needs and the improvement areas you want to focus on. The chapters are quite independent from each other. However, I would say that you need to go through the whole handbook to get the best output from reading it.
I would say that this book has all crucial topics an assistant should know about in order to excel. As for example the chapters about Emotional Intelligence and Motivation.
Again, I recommend it.
0 of 0 people found the following review helpful.
Excellent resource tool
By Books Reviewed
Definitive Executive Assistant and Managerial Handbook
By Sue France
Publisher: Kogan Page
This book outlines in detail the essential elements of being an executive assistant. Like other handbooks by Sue France, it is a handy reference tool.
This book however looks at the leadership elements that an Executive Assistant has, in organising and motivating staff, managing a boss, leading teams, performance management, leading projects, negotiation, and looking at change within an organisation.
A great resource for office managers and executive assistants.
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